• Social-Emotional Learning (SEL) & Caregiver Resources 



    • Shelter: Families can continue to apply for Emergency Assistance Family Shelter through the state of MA by calling 1-866-584-0653. Click here for more information.

    Department of Transitional Assistance (DTA), TAFDC, EAEDC, and SNAP/EBT

    If you are in Boston and have questions about cash benefits (TAFDC), SNAP, or child care, you can call Boston Legal Aid’s Welfare Law Unit at (617) 603-1806. Make sure to leave a voicemail with your name and number or you will not get a call back.

    • Families applying for cash assistance (TAFDC or EAEDC) should call their local DTA office to start an application. Find your local DTA office here.

    • DTA local offices have been closed to in-person visits until further notice. You can still call the DTA Assistance Line at (877) 382-2363, visit DTAConnect.com, and download the DTA Connect mobile app.

    • DTA requires applicants to provide the “best available proof” for verification during application for all benefits. DTA recognizes that some documents might not be available at this time. A self-declaration letter might be the best available document to provide and is acceptable.

    • DTA is stopping all negative cash assistance case actions (for TAFDC and EAEDC only) during the COVID-19 crisis. This means that, prospectively, no one should be terminated or reduced for any reason - including sanctions, failure to verify information, reaching the time limit, etc.

    • SNAP recipients who are due to re-certify will have their benefits extended for 6 months. No one receiving benefits will lose their benefits during this time.

    • New SNAP recipients will receive their EBT card by mail only and it may take 5-10 days to receive your new card. People experiencing homelessness can use a shelter address to receive their card.

    • The SNAP work requirement rule for adults without dependents has been suspended.

    • Reminder: households can give permission to friends, family, or other trusted people to use their EBT card on their behalf, with no need for formal documentation or written paperwork. This may be helpful for seniors, persons with disabilities, and other people who are particularly vulnerable and at risk from COVID-19, and who may need to ask others to go shopping on their behalf.

    • Click here for more information.


    Food assistance

    • Hotline: MA residents can contact Project Bread’s FoodSource Hotline at 1-800-645-8333 (TTY 1-800-377-1292) or gettingsnap.org for resources in their community and help signing up for SNAP (“food stamps”), WIC (Women, Infants, & Children). Available in 160 languages and for those who are hearing impaired.

    • Find food pantries and community meal programs: Click here.

    • People who use WIC should plan to arrive at the grocery store first thing in the morning before things are cleared out for the day. You can call the store and find out what days they are restocking certain items.

    • Many grocery stores are setting aside specific hours for seniors and other at-risk community members. Click here for details.

    • Expensify.org is matching SNAP grocery purchases up to $50 per family. Click here for more info.



    • Comcast is providing 60 free days of WiFi for NEW Internet Essentials customers who apply by April 30 and are approved. After the promotion, regular rates apply. (Internet Essentials current rate is $9.95 per month plus tax unless you disconnect your service.)

    • They have also temporarily increased internet speeds for Internet Essentials customers at no cost and are taking other measures in response to COVID-19. Click here for more information.



    If you have been laid off, terminated, or have experienced a significant decrease in hours, you may be eligible to receive unemployment assistance. Apply for Unemployment Benefits by calling (617) 626-6800 or (877) 626-6800 or visiting this website. Click here for instructions on how to apply. Some changes have been made to unemployment assistance in light of COVID-19:

    • The MA Department of Unemployment Assistance (DUA) will now pay workers who are ordered to quarantine themselves or leave work because of risk, exposure, or infection will be paid

    • People will also be paid if leaving work to care for a family member.

    • While employees are still asked to work when possible, they will not need to provide any medical documentation for their leave.

    • Some requirements around current unemployment claims have been relaxed, allowing many workers who are affected by closures to get some relief faster.

    • The one-week waiting period for unemployment benefits has been waived as of March 18, effective immediately, allowing new unemployment claims to be paid more quickly.


    Rosie's Place: Phone or Online support for women in need:

    Call the Rosie's Place helpline at 617.318.0237. For more information, click here: http://rosiesplace.org/


    Additional Resources for families: