Boston Public Schools has partnered with Zūm to provide a new and improved platform for parents/guardians to track their student’s school bus. Download the Zūm App to view your student's school bus assignment, track rides in real time and receive alerts when the school bus is arriving, receive alerts in case of delays, and much more.
Transportation Request Forms
You can request changes to your child's transportation assignment through our Support Portal. Simply navigate to the Support Portal, click "New Support Ticket" and specify the type of change under "Ticket Type" and enter the requested information.
- Requests are not guaranteed approval.
- If approved, the request does not carry over to the following school year and needs to be re-submitted.
- Processing time may take up to 2-3 weeks. We process requests in the order they are received.
For an interactive tutorial on how to submit a request form on our new support portal, click here.
Forms
- Alternative Request Forms
- Sibling Ridership Request
- Waiver for Bus Transportation (instead of MBTA)
- MBTA 6th Grade Opt In
- Opt-Out Form
- Transportation Reinstatement Form
Alternative Request Forms
Sibling Ridership Request
Waiver for Bus Transportation (instead of MBTA)
MBTA 6th Grade Opt In
Opt-Out Form
Transportation Reinstatement Form
Can't find what you are looking for? Contact us at 617-635-9520, through our Support Portal, or by email at schoolbus@bostonpublicschools.org