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Boston Public Schools has partnered with Zūm to provide a new and improved platform for parents/guardians to track their student’s school bus. Download the Zūm App to view your student's school bus assignment, track rides in real time and receive alerts when the school bus is arriving, receive alerts in case of delays, and much more.

Policies & Responsibilities

Transportation staff, bus drivers, students and parents all have important roles in the safe operation of our school transportation system. Please review the roles and responsibilities for each listed below. 

Responsibilities

Policies

Students assigned to corner stops can get off the bus without an adult present at any age. Please make sure your children are familiar with the surroundings at their bus stop and know the safest route to walk home by themselves. For students in second grade and younger, we strongly encourage having an adult meet your student at the stop. Drivers cannot keep students, including kindergartners, onboard against their will if the bus is at the assigned stop. However, students may stay on the bus if they do not want to get off (such as if their parent or guardian is not at the bus stop). BPS officials will then try to locate the parent or guardian. 

Students assigned door-to-door transportation must meet the bus at the street and have an adult present for both pick up and drop off.  If a parent/caregiver is not at the stop, BPS officials will try to get in contact with the parent/caregiver and arrange for them to meet the bus. Please note: If a student no longer requires door-to-door transportation, their IEP needs to be updated to implement that change. Please connect with your school’s special education coordinator for further details.

Can't find what you are looking for? Contact us at 617-635-9520, through our Support Portal, or by email at schoolbus@bostonpublicschools.org

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