In March 2020, the federal government declared a public health emergency due to the COVID-19 pandemic. At this time, in response to federal requirements, MassHealth put protections in place that prevented members’ MassHealth coverage from ending. These protections are ending and MassHealth will soon return to standard annual eligibility renewal processes. In the coming year, MassHealth will review the eligibility of all members to confirm they are still eligible for their current coverage. 

If MassHealth has enough information to confirm your eligibility, your coverage will be renewed automatically. If they are not able to confirm your eligibility automatically, they will send a renewal form in a blue envelope to the mailing address they have on file.

What you need to do now:

• Make sure MassHealth has your most up-to-date address, phone number, and email, so you do not miss important information and notices from MassHealth. If they are not able to contact you when you are selected for renewal, your coverage may change or you may lose your coverage.

• Report any household changes. Please continue to report any changes in your household, like a new job, address, changes to your income, disability status, or pregnancy. MassHealth wants to make sure they have the latest information for you and all members of your household.
  
  

MassHealth will begin their standard annual eligibility renewal processes on Saturday, April 1st. Update your information and report changes using your MA Login Account at http://www.mahix.org/individual.

Don’t have an account? To create one, call MassHealth Customer Service at (844) 365-1841.Find out more about MA Login Accounts Online at mass.gov/masshealthlogin.

Questions? If you have questions, need help with your MassHealth coverage, or if you have lost coverage, please contact MassHealth Customer Service at (800) 841-2900.