• We're working hard to improve our service for families and students. Please check out our Transportation Support Portal, where you can find information on our policies and FAQs and enter and check support tickets. Additionally, you can chat with a Customer Service Representative by clicking the blue icon at the bottom right-hand corner of the page.


  • Who accesses yellow bus transportation in Boston Public Schools?

  • How many buses and bus drivers does BPS have?

  • How does routing work?

  • How do families get information on the status of their child’s transportation?