Mental Health & Crisis Support
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In case of emergency:
Call the BEST team: 1-800-981-HELP (4357)
The Boston Emergency Services Team (B.E.S.T.) sends mobile crisis clinicians to homes, schools, outpatient clinics, and many other community locations.
Mental Health Resources for Parents & Caregivers
- Managing Stress and Anxiety During this Outbreak (CDC)
- Helping Children Cope with Emergencies (CDC)
- NAMI Coronavirus Information and Resources
- Taking Care of Your Behavioral Health (SAMHSA)
- Common Sense Media: Apps to support Mental Health
- Wellness For Your Mind & Body
Other Resources
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Crisis Text Line: For free, confidential support for anyone in any crisis
Text “Hello” to 741741
Samaritans: 24/7 crisis Helpline based in Massachusetts. Whatever the reason, you can get help from a trained volunteer, offering non-judgmental support.
Call or text: (877) 870-4673
National Suicide Prevention Lifeline: Call the Lifeline or visit their website for online chat
(800) 273-8255
SafeLink: MA statewide 24/7 toll-free domestic violence hotline and a resource for anyone affected by domestic or dating violence. Advocates are bilingual in English and Spanish and have access to a service that can provide translation in more than 130 languages.
(877) 785-2020
TTY: (877) 521-2601
National Domestic Violence Hotline: highly-trained expert advocates are available 24/7 to talk confidentially with anyone in the United States who is experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship.
(800) 799-7233
TTY: (800) 787-3224
Español: espanol.thehotline.org
Boston Area Rape Crisis Center: Support for survivors of sexual violence and their loved ones from highly trained staff
(800) 841-8371
RAINN: 24/7 National Sexual Assault Hotline for phone and online chat
(800) 656-4673
Español: rainn.org/es
Mayor’s Office for Immigrant Advancement: Services for Boston Residents Affected by COVID-19 Regardless of Immigration Status
Boston Office of Housing Stability: Call if you are at immediate risk of becoming homeless, Monday- Friday, 9 AM - 5 PM
(617) 635-4200
housingstability@boston.gov
National Runaway Safeline: NRS serves as the national communication system for runaway and homeless youth. A trained counselor is here to listen whether you are thinking of running away or already have. Or use the online services to chat, email, or post on the forum.
(800) 786-2929
SAMHSA: 24/7 National substance abuse helpline for confidential treatment referral and information service
(800) 662-4357
Y2Connect: Find youth-friendly clinics for services including condoms, STI/HIV
LGBTQ+ Youth Support Resources
BAGLY, Inc: virtual programming and support; Check their website or call
Boston GLASS: virtual support services; Check their website or call
857-399-1920
Trevor Project: Helpline and Suicide Prevention focusing on LGBTQ youth. Call, text or chat online.
Call (866) 488-7386 or
Text START to 678678
Trans Lifeline: Peer-support hotline; all operators are transgender
(877) 565-8860
