Contact Tracing Protocols

  • Boston Public Schools has partnered with HealthCareIT Leaders to significantly increase the capacity for contact tracing when we have confirmed positive cases of COVID-19 in our schools.

    Contact tracing is a multi-step process and the most effective way to contribute to a prompt turnaround is from quick and effective communication. If your child has a positive COVID-19 test reported or is a close contact to a positive individual, you will receive notification via email and/or a phone call from HealthCareIT.

    Please respond if you receive a call from 857.214.7468 and/or email from as HealthCareIT Leaders will reach out to you during contact tracing. 

    Please email Health Services at with any questions. 

  • How does BPS know when a staff member tests positive for COVID-19?

  • What is a close contact?

  • How will I know if my child is a close contact due to an exposure at school? Who will notify me?

  • Who notifies the community?

  • My child has a cough, what should I do?