• We're working hard to improve our service for families and students. Please check out our new Transportation Support Portal where you can find more information on all our policies and FAQs as well as enter and check support tickets. Additionally, if you would like to chat with a Customer Service Representative, you can access our new chat feature by clicking the blue icon at the bottom right-hand corner of the page.

  • Fall 2020 Transportation FAQ

    BPS Transportation has adapted its transportation processes and procedures to effectively and safely transport our students to and from school this fall, while ensuring the health and safety of our students, drivers, and monitors. Below you will find answers to frequently asked questions about the steps BPS Transportation is taking this school year. This page will continue to be updated regularly as additional information becomes available. In addition, families can contact us by:

  • What is BPS Transportation doing to safely provide transportation this fall?

  • Will my child(ren) be receiving a yellow bus assignment this fall?

  • When will my child(ren) know if they are eligible for bus transportation? When will they receive their bus assignment?

  • What if I want to change my child’s transportation assignment?

  • How will BPS ensure the safety of my child(ren) on the bus?

  • What if I don’t feel comfortable having my child(ren) ride the bus?

  • My student has an M7 T Pass. How is the city keeping my child safe on the T?

  • Where can I find the answers to additional questions about my child(ren)’s transportation?

  • I originally opted out of transportation, but now I need transportation services. What do I do?


    BPS is now hiring bus monitors for the upcoming school year. If you're interested in applying, simply click the link below!

    Please note: This position does not start until September 2020.