We're working hard to improve our service for families and students. Please check out our Transportation Support Portal where you can find information on our policies and FAQs as well as enter and check support tickets. Additionally, you can chat with a Customer Service Representative by clicking the blue icon at the bottom right-hand corner of the page.

If your family has recently become homeless/displaced and requires transportation services, don’t worry.

Contact the HERN* office at 617-635-8037 who will assist you in the next steps. 

*The Homeless Education Resource Network (HERN) meets the needs of families who find themselves homeless with a child who requires critical services to attend school. HERN supports students who are without permanent housing to ensure they have access to an equitable and high-quality educational experience, and by providing the resources needed for academic and social-emotional success. 

Can't find what you are looking for? Contact us at 617-635-9520 or schoolbus@bostonpublicschools.org