We're working hard to improve our service for families and students. Please check out our new Transportation Support Portal where you can find more information on all our policies and FAQs as well as enter and check support tickets. Additionally, if you would like to chat with a Customer Service Representative, you can access our new chat feature by clicking the blue icon at the bottom right-hand corner of the page.
Students in Transition
If your family has recently become homeless/displaced and requires transportation services, don’t worry.
Contact the HERN* office at 617-635-8037 who will assist you in the next steps.
*The Homeless Education Resource Network (HERN) meets the needs of families who find themselves homeless with a child who requires critical services to attend school. HERN supports students who are without permanent housing to ensure they have access to an equitable and high-quality educational experience, and by providing the resources needed for academic and social-emotional success.