We're working hard to improve our service for families and students. Please check out our Transportation Support Portal where you can find information on our policies and FAQs as well as enter and check support tickets. Additionally, you can chat with a Customer Service Representative by clicking the blue icon at the bottom right-hand corner of the page.
BPS provides specialized transportation to students who require these services based on their Individualized Educational Program (IEP).
A Student’s IEP spells out any number of accommodations that the student may require in order to be appropriately educated. Some accommodations will affect the child’s transportation.
Specific accommodations that affect a student’s transportation may include:
- Door to Door*
- Bus Monitor/Nurse
- Safety Restraints
- Wheelchair accommodations
For more information on Special Education, click here.
*Door to Door: Door to Door transportation is a stop defined as the student’s home address. Please be reminded that this means that the bus will go to the street closest to the home address or the nearest accessible point by bus. Address stops are only granted to students with special needs based on accommodation in a student’s IEP. A child who is authorized for an Address Stop is required, as is any other child, to be at the stop, out on the sidewalk, 10 minutes before the posted pickup time. Sounding of the Horn is prohibited by Massachusetts State Law.