• We're working hard to improve our service for families and students. Please check out our new Transportation Support Portal where you can find more information on all our policies and FAQs as well as enter and check support tickets. Additionally, if you would like to chat with a Customer Service Representative, you can access our new chat feature by clicking the blue icon at the bottom right-hand corner of the page.

Transportation Request Forms

  • You can request changes to your child's transportation assignment through our new Support Portal. Simply click "New Support Ticket" and specify the type of change under "Ticket Type". 

    • Requests are not guaranteed approval.
    • If approved, the request does not carry over to the following school year and needs to be re-submitted. 
    • Processing time may take up to 2-3 weeks.

    For an interactive tutorial on how to submit a request form on our new support portal, click here

Forms

  • Alternative Request Forms

  • Bus Stop Change Request Forms

  • MBTA Waiver Request

  • MBTA 6th Grade Opt In

  • Opt-Out Form

  • Transportation Reinstatement Form (SY20-21)