Transportation
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Please check out our Transportation Support Portal, where you can find information on our policies and FAQs and enter and check support tickets.
Click the blue bubble on the bottom right to chat with a live representative!
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Schools & Departments
The BPS Transportation Department works with over 200 schools across the district to team up and ensure every student gets to school safely and on time. If you're a school staff member, please utilize the resources below.
Eligibility
Looking to find out if one of your students qualifies for transportation services? Click your school group below to review the requirements.
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Public Schools
Home Base Requirement
To qualify for yellow bus service, public school students must be attending a school within their home base.
To find a list of schools within your child’s home base, click hereFor more information on home base, click hereMileage Requirement
If you have confirmed your child is attending a school within their homebase, use the chart below to determine if they meet the mileage requirement based on their grade and walking distance.
*Please note, mileage is based on walking distance between the home address and assigned school.
K-5th Grade
Must live more than 1 mile
6th Graders
Must live more than 1.5 miles
7-12th Grade
All students eligible for M7 T Pass
If your child does not meet the mileage requirement within their grade range, they are unfortunately ineligible for transportation services.
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Charter Schools
Mileage Requirement
To qualify for transportation services, charter school students need to meet the mileage requirement based on their grade as listed below.
*Please note, mileage is based on walking distance between the home address and assigned school.
K-5th Grade
Must live more than 1 mile
6th Graders
Must live more than 1.5 miles
7-12th Grade
All students eligible for M7 T Pass
If your child does not meet the mileage requirement within their grade range, they are unfortunately ineligible for transportation services.
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Private Schools
Age Requirement
Private school students must be at least 5 years old by September 1st to qualify for transportation services.
Zone Requirement
Students must be living and attending school within the same private/parochial zone.
To confirm if your child is living within the same zone as their school, please contact us.
Mileage Requirement
If you have confirmed your child meets the age requirement and is attending a school within their zone, use the chart below to determine if they meet the mileage requirement based on their grade and walking distance.
*Please note, mileage is based on walking distance between the home address and assigned school.
K-5th Grade
Must live more than 1 mile
6th Graders
Must live more than 1.5 miles
7-12th Grade
All students eligible for M7 T Pass
If your child does not meet the mileage requirement within their grade range, they are unfortunately ineligible for transportation services.
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Requests / Inquiries
All transportation requests are now made through our Support Portal called FreshDesk. You can create tickets to report or inquire about any of the following:
- Tpass orders Click here for a Tutorial)
- Transportation change requests
- Complaints
- Other inquiries
Our team will look into your inquiry and follow up with you within 24-48 hours at the contact information you provide. You can also now chat with a live representative by clicking the little blue icon in the bottom right corner if you have any questions!
Click here for an interactive tutorial on how to use Freshdesk!
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Resources
Below you can find some resources for school staff members to do their job as effectively as possible.
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Can't find what you are looking for? Contact us at 617-635-9520 or schoolbus@bostonpublicschools.org