• Telecommunications Support

  • Online Voicemail

    • Check your voicemail online, change your phone settings, and reset your pin from any computer. (Note: You will get a security warning when clicking the link on Chrome. Click "Advanced" at the bottom and click the link to proceed). Login with your BPS ID number and BPS password. Click here to view your voicemail

    Submit a Support Request

    • Enter a ticket for a phone issue or request. Please note that urgent issues should be reported directly to the OIIT Help Desk (617-635-9200). Login with your BPS ID number and BPS password. Click here to submit a support request