English Learners (EL)
- English Learners
- Instructional Programs
- Instruction & Curriculum
- Parent Engagement
- Translation & Interpretation
- We Dream Together
- Newcomers Assessment & Counseling Center
- Equity & Accountability
- Title I for ELs

Translation & Interpretation
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[OFFICIAL] Translations & Interpretations Protocols/Services during School Closures
Prepared by the Office of English Learners, April 6, 2020
T&I Tips and Tricks: Working with Interpreters During School Closure/Covid 19 May 2020
Prepared by the Office of English Learners, May 21, 2020
What We Do
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The Translation & Interpretation Unit’s mission is to ensure families have meaningful access to all aspects, programs, opportunities and services pertaining to their children’s education by providing a multitude of language services via internal and external resources to safeguard communications.
The Translation & Interpretation Unit manages language access for the District. A large portion of this work entails coordinating translation and interpretation services to facilitate communication with parents/guardians whose primary language is not English. Please read our BPS memorandum, “BPS Office of English Learners Translation & Interpretation Services Protocol”, for additional information. We currently translate in the 9 major languages of the District (other languages available upon request):
Spanish | Chinese | Haitian Creole | Cape Verdean Creole | Vietnamese | Portuguese | French | Arabic | Somali
Requesting Services
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Parents/Guardians: If you need translation and interpretation services, contact the main office of your child/children(s) school. If your preferred language of communication is other than English, the District/School must provide you “Essential Information” in the language you specify. Page three of the BPS memorandum provides examples of “Essential Information” requiring translation & interpretation. In addition, please review the DOJ Fact Sheet that clarifies your language access rights.
Boston Public School Employees: Please request translation and interpretation services through our Veoci Request portal. Each school and office has its assigned set of requesters: Principal/Headmaster, his/her designee (optional, must notify T&I Unit via email), the COSE and the COSE’s secretary. Note that any language access work performed outside of the District’s established T&I protocol will be at the requesting party’s expense.
Click on the service below to learn more!
LINK FOR TRANSLATIONS
LINK FOR INTERPRETATION
LINK FOR TELEPHONIC (LIONBRIDGE)
LINK TO TALKINGPOINTS
Contact Us
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Bruce C. Bolling Building
2300 Washington St
Roxbury, MA 02119(617) 635-1565