Family Resource Centers
BPS Family Resource Centers (FRC) serve the BPS Registration needs of all Boston families and perform other important functions for those currently enrolled in Boston Public Schools:
For students attending BPS who would like to apply for a seat in another BPS school. There are certain limitations on transfers and they are not guaranteed.
Required document(s): Parent/guardian photo ID
Change of Address
For BPS students who have moved to another Boston address - if a student moves to a different assignment zone, s/he may transfer to a school in their new zone. A student may also stay at his/her original school if their family agrees to provide their own transportation to and from that school.
Required document(s): Parent/guardian photo ID and two different proofs of residency at new Boston address
For BPS students who need to update their home phone number, emergency contact, email address, etc.
Required document(s): Parent/guardian photo ID
Information on BPS
Each FRC has various materials on the school district, school choices, and other BPS programs and offerings. Registration Specialists are also on-hand to talk with you about your family's needs.
Home Language Survey and Testing
As a regular part of BPS Registration, parent/guardian(s) fill out the Home Language Survey (HLS), a questionnaire on the languages spoken and heard by the registrant at home and among family and friends. The results of the HLS may indicate that further language assessment at our Newcomer Assessment and Counseling Center (NACC) is needed prior to the completion of registration. The results of the assessment may qualify children for educational programs that benefit English language learners. Staff at NACC will consult with parents about the assessment and any services or programs they recommend.
If an assessment is needed, the FRC staff administering your case will make an appointment for your child with NACC, as well as provide you with the address of the Center and directions on how to get there. Applicants who participate in the language assessment at NACC are able to complete their registration during their visit there. No return trip to an FRC is needed.
BPS Newcomer Assessment and Counseling Center
55 Malcolm X Boulevard, Roxbury (next to O'Bryant)
By appointment only
Student Work Permits
During the school year, BPS students should go to their school's main office for a work permit. The FRCs issue work permits to Boston students who do not attend BPS and BPS students when BPS is not in session.
Required document(s): Completed Employment Permit Application for 14 through 17 Year-Olds and any documents required by the permit application
Updates on Assignment and Wait lists
All families who register for BPS will receive notice by mail of their school assignments and/or wait lists. However, families may also call one of the FRCs for updates on the status of their application for assignment when information becomes available. See our What's Next? page for more information.
Parents/Guardians and Students 18 years or older: Please bring a photo ID with you when visiting any of our Centers.
Looking for a BPS transcript?
If you are currently attending a BPS school, or your last BPS school is still open, transcripts are available through that school. See our school listings for contact information.
For more information, please see Request a Transcript
View BPS Family Resource Centers in a larger map
Please use the FRC that is most convenient - families can use any of our Centers regardless of their assignment zone. FRCs do require a Parent/Guardian photo ID, or a Student photo ID if the student is 18 years of age or older, for all transactions.
- All centers are open on school days, 8:30 a.m. - 5:00 p.m., except Wednesdays
- Wednesdays from 12:00 p.m. to 7:00 p.m.
- Family Resource Centers are closed on federal, state and city holidays
2012/2013 Holiday and Vacation Schedule:
During school vacations Family Resource Centers consolidate. Please refer to the following list to learn more:
- February Vacation: Only the West Zone FRC is open (normal hours)
- April Vacation: Only the North Zone FRC is open (normal hours)
- July 1-July 12: All FRCs are closed
- July 15-August 2: Only the East Zone FRC is open (normal hours)
If you are unsure if we can help you, please give us a call first and we will help you find your next step!
- East Zone Family Resource Center
1216 Dorchester Ave., Dorchester (driveway beside the Burger King)
Help available in English, French, Haitian Creole, Portuguese, Spanish, Turkish, and Vietnamese
- North Zone Family Resource Center
75 Malcolm X Blvd., Roxbury (Madison Park play space entrance)
Help available in Cantonese, Cape Verdean Creole, English, Mandarin, Portuguese, and Spanish.
- West Zone Family Resource Center
515 Hyde Park Ave., Roslindale (near Cummins Highway)
Help available in Cape Verdean Creole, English, French, Haitian Creole, Portuguese, and Spanish.
East Boston Satellite Registration Center
- 312 Border St, East Boston (south side of Umana Academy)
Help available in English and Spanish
This Center is closed during the summer.
School Year 2012-2013: open Tuesdays, 8:30 a.m. - 5:00 p.m.
The Family Resource Centers are a part of the BPS Office of Welcome Services. The Welcome Services mission is to support families with school choice, registration, and the successful transition into their new Boston Public Schools. Our office includes Countdown to Kindergarten, Family Resource Centers, and Transition Support for middle and high school.